The people in (crowd) control

Ben is a seasoned professional with extensive experience in sports and entertainment. With a hands-on approach and deep industry insights, he has helped organisations deliver successful events across APAC. His expertise in sales, marketing, and data commercialisation has driven significant revenue generation for partners. As the leader of the Flicket team, Ben ensures world-class standards and exceeds client expectations.

As a Co-Founder, Amelia brings extensive experience in sports and events, enhancing clients' marketing, data management, and event execution plans. With a comprehensive background in operations, administration, marketing, and client management, she effortlessly adapts to all aspects of the event industry. Amelia is dedicated to delivering exceptional service and unforgettable experiences to all clients.

As a Co-Founder, Director, and CTO of Flicket, Jimmy possesses a deep understanding of how to commercially leverage data to drive growth and success. In his role, he is responsible for high-level strategy development and execution, governance oversight, people management, hands-on technical development, and pre-sales. Jimmy has overseen the integration and management of all of Flicket’s partners.

Jay has extensive ticketing experience in the sports industry and is an incredible asset to any team. With ticketing management experience for the Super Rugby franchises, multiple NPC teams, and diverse clients across both New Zealand and Australia, his industry reputation precedes him. Jay has great relationships with the majority of Provincial Unions nationwide and has experience working at all of New Zealand’s large-scale stadia. Jay loves working with partners to deliver an unparalleled fan experience for large venues, organisations, and tournaments, whatever the turnaround. Jays’ technical knowledge of Flicket’s technology is second to none, having deep knowledge of how our technology works and playing a key role in future development projects.

Jesse is a highly motivated professional with a diverse background in the sporting, entertainment, and finance industries. With a passion for developing long-term partnerships and delivering value to clients, Jesse excels in leveraging data insights and finding innovative solutions to organisational challenges. With expertise in commercial arrangements, data analytics, marketing, event management, and profit maximisation, Jesse is a valuable asset to the Flicket team. Connect with Jesse to explore new opportunities and expand your network.

Passionate about the profound impact live entertainment has on attendees, Chris is dedicated to ensuring that events are memorable for fans and financially sustainable for organisers.

With over a decade of experience in the events industry across Australia, US, UK & New Zealand, Chris combines a deep understanding of data-driven strategies with a commitment to customer centricity.

 He is a seasoned expert in CRM & communications, helping event organizers harness the power of customer data to connect more effectively with their audiences, boost ticket sales, minimise costs and elevate the overall event experience.

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Will is a highly skilled professional with experience in event ticketing across Australia, New Zealand, and South East Asia, complemented by a decade-long career in sports leadership.

Known for a strategic approach and deep industry knowledge, Will excels in optimising ticketing operations and delivering outstanding event experiences. He brings invaluable expertise to the Flicket team, ensuring exceptional client satisfaction and innovative solutions as part of a unified team effort.

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James brings over a decade of experience to the Flicket team, having played a pivotal role in the growth of one of New Zealand's leading event ticketing platforms. James is known for his ability to forge strong, long-term partnerships while consistently delivering outstanding results. His dedication to excellence and passion for enhancing the event experience have solidified his reputation as a trusted leader in the industry.

Kirsty brings with her a wealth of international experience. Originally from the UK, Kirsty has 12+ years in event management roles across London, Dubai, and New Zealand.

With a strong foundation in event management and business support spanning various sectors, she brings a unique skill set to the Flicket team.

Behind the scenes, Kirsty provides vital organisational support for the team and ensures everything runs smoothly.

Lisa's ticketing and event experience started as an Event Manager over 15 years ago. Working in the ticketing space with sporting organisations and event promoters Lisa has developed a deep knowledge of ticketing systems, reporting, large stadium venues in NZ and AUS, service and delivery.

Following this Lisa has worked client-side at One NZ Warriors, one of New Zealand's largest sporting organisations for the past 12 years and has built knowledge around ticket promotion and pricing, memberships and marketing. Lisa's experience, organisation, time management, attention to detail and customer-centric approach before, during and after an event will help you achieve and exceed your ticket revenue goals.

Claudia is a dedicated professional committed to providing exceptional service and seamless event management for clients. With extensive experience in the field, she is passionate about delivering high-quality results and identifying new opportunities to drive business growth. Claudia thrives in fast-paced environments and enjoys working closely with clients to achieve their goals.

Starting out as a ticket seller and usher as his first job, Nic has worked his way up in the ticketing industry and has worked across all departments involved including customer service, internal systems, account management and box office management, and even as a client at Auckland Rugby Union where he was the face of the season member base. With experience in the delivery of thousands of events at venues of all sizes, ranging from 100 capacity theatres up to a sold out All Blacks test match at Eden Park, Nic’s expertise will ensure event day runs as smoothly as possible.

With years of experience in a people-centered role, Joshua has developed a deep understanding of the importance of building strong relationships, clear communication, and supporting the growth of individuals within teams. This experience has equipped Josh with the tools to navigate diverse situations, address challenges with empathy, and inspire trust among colleagues and clients alike. Josh’s approach is a relentless drive for improvement - striving for excellence in every interaction and decision.

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With a strong background in customer-facing roles, including customer service, support, and relationship management, Aless brings a passion for delivering an outstanding customer experience. After growing up in Auckland and then moving to Canada, Aless is now based in Mount Maunganui. She is dedicated to helping create seamless solutions for our customers.

Emily has a strong background in customer service and tech, excelling in problem-solving and user experience. Previously working in the UK, she gained hands-on experience with high-performing technology and customer solutions. Now, as a Support Specialist at Flicket, she ensures smooth ticketing operations, efficient issue resolution, and exceptional customer interactions. Her passion for service and technical expertise helps build lasting customer relationships.

Andrea, an accomplished product leader, brings a wealth of experience from distinguished companies like Fisher & Paykel Healthcare and Xero.. Throughout her career, she has excelled in steering the development and strategy of high-value SaaS products on a global scale, all while leading high-performing product teams. Known for her versatility, customer-centric approach, and results-driven mindset, Andrea is passionate about crafting experiences that resonate with customers.

As a strategic thinker and proficient problem solver, Andrea has demonstrated her ability to empower cross-functional teams to achieve their objectives. Recently, she joined Flicket with the goal of accelerating the evolution of our product to enhance customer satisfaction and drive innovation for future growth.

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Jak is a product manager at Flicket and is responsible for overseeing the development of their tech platform. His duties include conducting market research, defining the product strategy and roadmap, collaborating with cross-functional teams, prioritising features, and testing the product goals to ensure they meet the needs of customers and the business goals of Flicket.

Mike, a user experience design expert with over a decade of experience in the tech industry, joined Flicket in 2022 after moving from Auckland to the Bay of Plenty. He holds a Master's degree in User Experience Design and is committed to creating simple, elegant, and user-friendly designs for Flicket. Mike has worked for successful tech startups like Timely and Xero, where he focused on understanding customer needs and crafting intuitive design solutions. When he's not pushing pixels, Mike enjoys getting outdoors and whitewater kayaking.

Sharee is a seasoned product designer with more than 16 years of industry experience. At Flicket, she is dedicated to crafting user-centred digital experiences that captivate our customers and their fans. Sharee's passion for problem-solving drives her to deliver innovative design solutions. With expertise in marketing, graphic, product, and web design, she brings a versatile skill set to her role. Sharee has also demonstrated exceptional leadership skills, mentoring teams across Australia and New Zealand, fostering growth and collaboration in the design community.

Harrison is a seasoned professional who has collaborated with software teams of all sizes. He has a strong background in the payments and banking industry, having worked with leading SaaS companies in New Zealand. With his expertise in project management and versatility, Harrison is a valuable asset to Flicket's skilled engineering team.

Scott Alderson is a full stack developer with over 10 years experience working in the ticketing industry. He enjoys working with a wide variety of events and creating innovative solutions that enhance the ticketing experience for both promoters and attendees.

Simon is a dynamic full stack developer on the Flicket team. With a keen interest in learning new technologies and applying them to complex projects, he brings a fresh and innovative approach to web development. Specialising in ReactJS, NodeJS, Redux, and GraphQL, Simon is dedicated to delivering high-quality solutions for Flicket's clients.

Dan is a talented Software Engineer at Flicket, specialising in developing clean and efficient code. With a passion for technology and innovation, Dan is dedicated to enhancing the digital ticketing experience for users. His expertise and attention to detail contribute to the seamless functionality of Flicket's software solutions.

Jesse is an experienced engineer with a specialisation in JavaScript and React. With a passion for crafting exceptional user experiences and tackling intricate technical challenges, Jesse brings a wealth of expertise to the Flicket team. His dedication to quality and innovation contributes to the continuous improvement of Flicket's software solutions.

Justin is a talented software engineer who joined Flicket in 2022 after graduating from the University of Waikato. With expertise in both front-end and back-end development, Justin plays a crucial role in introducing new features, resolving bugs, and optimising database performance to enhance our application. Continuously learning and growing, Justin is dedicated to delivering high-quality solutions.